Privacy Policy

1. Scope of Information Collected

ReactorMD collects only the account, contact, order, and scientific project information required to evaluate, process, communicate about, and deliver your requested computational study. This includes your name, email address, project questionnaire responses, and uploaded research files (such as PDB, mmCIF, SDF, MOL2, SMILES, FASTA, or trajectory files).

2. Research File Confidentiality & Storage

Customer project files and deliverables are stored in private server directories outside the public web root and are accessible only via authenticated customer sessions or cryptographically signed order tokens. Uploaded structures, sequences, and compound libraries are used solely to execute the requested workflow and are never shared with third parties or published.

3. Payment Security

Checkout transactions are processed through PayU or PayPal. ReactorMD does not collect or store raw payment card numbers, CVV codes, or banking credentials on its servers; only payment verification status, order amounts, and gateway transaction references are recorded.

4. Data Retention & Deletion Requests

You may request access to or deletion of your uploaded project files and account records at any time by contacting info@reactormd.com from your registered account email address.

Operational & Legal Review Note: Review this policy against your jurisdiction's applicable data-protection regulations prior to commercial launch.